Ordering, T & C & Complaints

To order your little animal please go to the shopping area where you can order & pay for your little animal through a secure paypal link, you no longer need a paypal account to order through paypal.

Near the end of the payment process there will be a Message To Seller box, this is where you let me know what name or initials you require for your little animal. It would also be helpful to let me know if your purchase is for a boy or a girl.

If you are ordering more than one little animal please make it crystal clear what name you require on which little animal.

PLEASE CHECK   & DOUBLE CHECK THE SPELLING OF THE NAME YOU REQUIRE

Here is an example

 

Message To Seller


Blue Teddy - Boy - Jack

Pink Bunny - Girl - Milly

All completed orders will at some point be put onto the website, If you do not want your little animal to be on the site please let me know at the time of ordering.

To clean your little animal please wipe over with a damp cloth as laundering may cause damage to the cross stitching.


Complaints

To make a complaint please write to us at the following address:

Jack Sprout Cross stitch

2 Riach Gardens

Motherwell

North Lanarkshire

Scotland

ML1 3UU